Video - editors pick
How are social media and mobile going to impact insurance distribution?
In today’s increasing digital market, the proliferation of new channels, products, services, and alternative players, is forcing Insurers to revisit their distribution strategies in order to understand the role of digital opportunities in closing the gap on customer expectations.
- 02 Apr 2013
Free webinar: The property and casualty market in south east Asia
Post and Insurance Insight in conjunction with the Chartered Insurance Institute recently held a free webinar on the property and casualty insurance markets in south east Asia.
- 24 May 2012
Free webinar: The property and casualty market in south east Asia
Post and Insurance Insight in conjunction with the Chartered Insurance Institute recently held a free webinar on the property and casualty insurance markets in south east Asia.
- 20 Apr 2012
An audience with: Julian James, CII president
Next year sees the Chartered Insurance Institute celebrate the centenary of its being granted a Royal Charter. But far from sitting back and reflecting on past glories, the CII is determined to use its anniversary year to tackle the big issues set to impact the industry over the next 100 years.
- 02 Dec 2011
In conversation with Thunderhead: Customer engagement and the need to shift from an ‘inside-out’ to ‘outside-in’ culture
There is a lot of talk about enterprises changing their cultures from ‘inside-out’ to ‘outside-in’, but what does this mean, how does this impact the customer and who is best positioned to oversee it?
- 25 Nov 2011
Video: Biba and IIB chiefs explain why they merged
In an exclusive interview with Insurance Insight's sister publication Insurance Age, Biba chief exectuive Eric Galbraith and IIB chief executive Barbara Bradshaw explain why the trade bodies have merged and what the priorities are for the new organisation.
- 01 Nov 2011
Talking head: Jack Straw
Former Justice Secretary Jack Straw has certainly made a name for himself this year with his crusade to outlaw referral fees.
- 01 Nov 2011
In conversation with RSA: distinguishing from rivals in SME commercial
The SME commercial market remains one of the most highly competitive in the UK insurance space.
- 31 Oct 2011
Business agility for improved profitability - webinar now available on demand
If you missed the recent Post webinar in association with Pitney Bowes Business Insight on the challenges of communicating with customers in today's changing world, you can now watch the on-demand version.
- 22 Sep 2011
Solvency II: Defining a practical implementation strategy
If you missed the recent live webinar debating Solvency II and practical implementation strategies - it is now available for viewing on-demand.
- 19 Jul 2011
Insurers fear £9m fraud unit will prompt further cash calls - Insurance News Now – 14 July
Post senior reporter Amy Ellis outlines this week's major general insurance stories which include fears from some industry figures that the insurance industry will be called on to foot the bill for more policing after agreeing to invest £9m over three years in an insurer-funded police fraud unit.
- 13 Jul 2011
Winners speak out from BIA 2011
Re-live the 2011 British Insurance Awards with this short video featuring many of the winners giving their responses to being acclaimed at the Royal Albert Hall.
- 12 Jul 2011
TSC re-opens premiums inquiry - Insurance News Now – 7 July 2011
Post news editor Mairi MacDonald outlines this week's major general insurance stories which include chair of the Transport Select Committee, Louise Ellman telling Post that motor insurers will be called back to parliament for further questioning following her decision to re-open the inquiry into the rising cost of motor insurance.
- 06 Jul 2011
Hastings eyes Aviva and Allianz in 2012 IPO push - Insurance News Now - 23 June 2011
Post senior reporter Amy Ellis outlines this week's major general insurance stories including the news that the panel of insurers at Hastings Direct has more than doubled in size since an MBO 18 months ago. The firm is due to sign another five companies in 2011, and is aiming to write one million policies.
- 22 Jun 2011
Ten years on, liquidator reflects on Indy failure - Insurance News Now - 16 June 2011
Post senior reporter Amy Ellis outlines this week's major general insurance stories including how ten years on from Independent Insurance going into liquidation, PwC's Dan Schwarzmann is hopeful a scheme of arrangement being agreed by the end of the year.
- 16 Jun 2011
Insurers in line for a £4.8bn windfall from referral fees - Insurance News Now – 9 June 2011
Post news editor Mairi MacDonald outlines this week's major general insurance stories including how motor insurers could pocket billions in extra income a year if a recommendation to retain referral fees is acted on.
- 08 Jun 2011
Exercise Watermark set for insurer-specific rerun - Insurance News Now – 2 June 2011
Post senior reporter Amy Ellis outlines this week's major general insurance stories including confirmation from the Association of British Insurers that the government’s emergency flood scenario will be re-enacted specifically for the insurance industry in August.
- 01 Jun 2011
Transatlantic to launch UK personal lines brand - Insurance News Now – 26 May 2011
Post senior reporter Amy Ellis outlines this week's major general insurance stories that include how Transatlantic Re is poised to launch a new UK personal lines general insurance venture to capitalise on hardening premium rates in the motor market.
- 25 May 2011
Consumer insurance reforms will make it harder to turn down claims - Insurance News Now – 19 May 2011
Post news editor Mairi MacDonald outlines this week's major general insurance stories including how, according to MP Jonathan Evans, the first changes to consumer insurance legislation in more than a century will prevent insurers from “hiding behind” unrelated errors to avoid paying claims.
- 18 May 2011
Endsleigh faces High Court onslaught over claims costs - Insurance News Now – 12 May 2011
Post news editor Mairi MacDonald outlines this week's major general insurance stories including the potential £30m High Court battle facing Endsleigh following its alleged failure to provide “technically accurate” claims handling for Southern Rock and Markerstudy.
- 12 May 2011
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Video: Insurance claims in Asia - An interview with Rudolf Frei
What is the claims environment like in Asia? What are insurers doing to manage increasing claims costs and is there sufficient expertise in the market to handle future claims?
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World Insurance Report 2013
Capgemini and Efma are pleased to present the sixth edition of the World Insurance Report (WIR). This report looks at the channel and other preferences of insurance customers by analysing data from Capgemini's Customer Experience Index (CEI).
Designing an international insurance programme
Designing a multinational insurance programme is a complex undertaking. However, the right strategy and tools help optimise performance and boost bottom-line results. This Aon Benfield article addresses the key challenges to overcome, including cultural issues, regulations, business process management and risk.
Lloyd's country profile: Singapore - September 2012
Country Profiles provides individual summaries for Lloyd's key territories. These profiles contain factsheets on the economy, insurance market and Lloyd's business. This analyst report from September 2012 focuses on Singapore.
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